Official Reservation

Q & A– よくある質問 –

Reservation & Pricing

Why is it cheaper to book through our website than on external reservation sites?

By booking directly through the official Ariake Base website, you can enjoy lower rates because there are no third-party commission fees typically charged by external reservation sites.

What payment methods are available?

The following payment methods are available:

  • Online prepayment
  • Credit card payment
  • Cash payment on-site
Is there a child rate available?

Children can stay for 3,000 yen (tax included) per child. Please make sure to include them in the number of guests when making your reservation.

Is there a cancellation fee?

Cancellations made up to 8 days before the check-in date are free of charge. A cancellation fee will apply for cancellations made after that. Please refer to the cancellation policy for more details.

Access & Surroundings

If you’re coming via expressway, which IC should you exit at?

The nearest exit is “Azumino IC” on the Nagano Expressway.

If you’re coming by train, which station should you get off at?

The nearest station is “Azumi-Oiwake Station” on the JR Oito Line.
We also offer a free shuttle service if you contact us in advance.

Are there any tourist attractions nearby?

Yes, there are several tourist spots easily accessible by car:

  • Hakuba Village (nature and outdoor sports)
  • Daio Wasabi Farm (famous wasabi fields and scenic waterways)

We can also recommend other attractions based on your interests. Feel free to contact us anytime.

Facilities & Amenities

Is parking or bicycle storage available?

Yes, there is parking space for up to 3 cars in front of the property. Motorcycles and bicycles can also be parked.

Is BBQ available?

Yes, BBQ is available.
A gas BBQ grill by Weber can be rented as an optional add-on for ¥5,000. Please select this option when booking if you wish to use it.

Is internet available?

Yes, free high-speed Wi-Fi is available throughout the property for your convenience.

Are streaming services available?

Yes, you can enjoy Netflix on the provided TV.

What amenities are provided?

The following amenities are available:

  • Shampoo
  • Conditioner
  • Body soap
  • Bath towel
  • Face towel
  • Body towel
  • Toothbrush
  • Hairbrush
  • Razor
  • Skincare set

For more details, please refer to the individual cottage pages.

What appliances are available?

The following appliances are provided:

  • Refrigerator
  • Microwave
  • Toaster
  • Electric kettle
  • Pots and pans
  • Tableware and cutlery set